Privacy Policy

1. Introduction

Linkme.love ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (email address, username, password)
• Profile information (display name, bio, profile picture, links, content blocks)
• Payment information (processed securely through third-party payment processors)
• Communications with us (support requests, feedback, inquiries)
• Email addresses collected through email capture forms on user profiles

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

• Device information (device type, operating system, browser type and version)
• Usage data (pages visited, links clicked, time spent on pages, access times)
• IP address and approximate geographic location
• Referral source (how you arrived at the Service)
• Cookies and similar tracking technologies (see Cookie Policy section below)

2.3 Information from Third Parties

We may receive information about you from third-party services when you choose to authenticate through them, such as Google OAuth. This information may include your name, email address, and profile picture.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your registration and manage your account
• Process payments and manage subscriptions
• Send you service-related communications (account updates, security alerts, support responses)
• Provide analytics and insights to profile owners about their page performance
• Deliver email addresses collected through email capture forms to the respective profile owners
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service
• Personalize your experience and provide relevant content
• Send you marketing communications (with your consent, which you can opt out of at any time)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Profile Owners

When you submit your email address through an email capture form on a user's profile page, we share that email address with the profile owner. Profile owners are responsible for how they use this information and must comply with applicable data protection laws.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe) for handling subscription payments
• Email service providers (Resend) for sending transactional and marketing emails
• Analytics providers (Google Analytics, Vercel Analytics) for understanding usage patterns
• Hosting and cloud infrastructure providers (Vercel) for delivering the Service
• Authentication providers (Clerk) for managing user authentication

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure password storage using industry-standard hashing algorithms
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information for certain purposes
• Restriction: Request restriction of processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@linkme.love. We will respond to your request within a reasonable timeframe.

You can also manage your account settings, update your profile information, and delete your account at any time through the Service dashboard.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on the Service and store certain information. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly (authentication, security)
• Analytics Cookies: Help us understand how visitors use the Service (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service. For more information, see our Cookie Policy below.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@linkme.love. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives an adequate level of protection.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Material changes will be communicated via email or through a prominent notice on the Service.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@linkme.love

For general inquiries: support@linkme.love